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Hasil Pencarian Ditemukan 8 koleksi (Hal. 1/1)

• Total Relationship Marketing

  Book by Evert Gummesson, 1 file

  Marketing strategy moving from the 4Ps – product, price, promotion, place – of traditional marketing management to the 30Rs – the 30 relationships – of a new marketing paradigm inc…
• From Grids to Service and Pervasive Computing

  Book by Thierry Priol, Marco Vanneschi, 1 file

  Autonomic management is increasingly attracting attention as a means of handling the non-functional aspects of grid applications. Several research groups are investigating various…
• Managing the IT services process

  Book by Noel Bruton, 1 file

  There are few professions which require as much continuous updating as that of the IS executive. Not only does the hardware and software scene change relentlessly, but also ideas a…
• Effective IT Service Management

  Book by Rob Addy, 1 file

  IT issues affect everyone ...Whether it’s a mix up at a government department delaying the payment of benefits/rebates or an air traffic control systems crash which caus…
• Effective IT Service Management

  Book by Rob Addy, 1 file

  IT issues affect everyone ...Whether it’s a mix up at a government department delaying the payment of benefits/rebates or an air traffic control systems crash which caus…
• ITIL IT SERVICE M ANAGEMENT 100 MOST A SKED

  Book by Gerard Blokdijk, 1 file

  There has never been a ITIL IT Service Management manual like this. 100 Most Asked is not about the ins and outs of ITIL IT Service Management. Instead, it answers the top 100 ques…
• IT SERVICE CATALOG PROCESS MANAGEMENT TEMPLATES AND EXAMPLES WORKBOOK

  Book by Gerard Blokdijk, Claire Engle & Jackie Brewster, 1 file

  Many organizations are looking to implement Service Catalog Management as a way to improve the structure and quality of the business. This document describes the contents of the Se…
• 2011 Quality management for IT services perspectives on business and process

  Book by Kristin Klinger, 1 file

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