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Usablity in Government Systems User Experience Design for Citizens and Public Servants
Penulis: Elizabeth Buie, Dianne Murray •
Identifier: --elizabethb-1388
In the early days of user experience (UX), government participation occurred as a result of a specific government need, or with government organizations providing funding for research and innovation. In later years, government and those that did business with the government also realized the tangible benefits of UX in government systems. Benefits were often related to safety, accuracy, and productivity. From cockpit design and battle systems to sophisticated interactive training and information systems ”” military personnel, government workers, and citizens benefit from UX in government systems.